Effective Date: 14.03.2020

Introduction

Welcome to Qwerty Limited ("we", "our", "us").

We are a creative design agency based in the United Kingdom, committed to protecting your privacy and handling your data transparently and securely. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and interact with our website, www.qwertyltd.com.
We comply with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you interact with us through our website, we may collect and process the following personal data:
 

• Contact Information: Your name, email address, phone number, and any other details you provide when submitting a contact form or reaching out to us.

• Business Information: Your company name, project details, or any business-related information you share.

• Technical Data: Essential cookies and usage data necessary to operate the website securely and efficiently. (See Section 6: Cookies)
   

We do not knowingly collect sensitive personal data (such as health or financial information) unless you explicitly provide it for a specific reason.

2. Why We Collect Your Data (Legal Basis)

We process your personal data under the following lawful bases:

• Contractual necessity: To respond to your inquiries and provide our services.

• Legitimate interests: To operate and improve our website, ensure security, and manage communications.

• Legal obligations: To comply with applicable laws and regulations.
   

3. How We Use Your Information

We use your data to:

• Respond to inquiries and provide design services.

• Communicate with you regarding your projects, requests, or services.

• Maintain the functionality, security, and integrity of our website.

• Comply with any legal or regulatory requirements.

We will never sell or lease your data to third parties.

4. How We Store and Protect Your Data

We take appropriate technical and organisational measures to secure your personal data and protect it against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include:
 

• Secure hosting and encrypted connections (SSL/HTTPS) for all website interactions.

• Access controls and data minimization, ensuring only authorized personnel handle your data.
   

Data Retention
We retain personal data only as long as necessary for the purposes described in this policy or as required by law. If you ask us to delete your information, we will do so unless retention is legally required.

Data Breach
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority as required by law.

5. Sharing Your Information

We do not share your personal information with third parties, except:

• When required to comply with legal obligations (e.g., law enforcement).

• To protect our rights, property, or safety.

• With service providers who help us operate the website securely (e.g., Wix hosting) — these providers are bound by confidentiality and data protection obligations.
   

6. Cookies

Our website uses essential cookies that are necessary for its operation and security.

What We Don't Use Cookies For:

• No advertising cookies.

• No tracking for marketing purposes.

• No analytics cookies, unless added and updated in this policy in the future.
   

Managing Cookies
You can adjust your browser settings to block or delete cookies. Please note that disabling cookies may affect how our site functions.

7. Your Data Protection Rights
Under data protection law, you have rights, including:

• Right to access: You can request copies of your personal data.

• Right to rectification: You can request correction of inaccurate or incomplete data.

• Right to erasure ("right to be forgotten"): You can ask us to delete your personal data.

• Right to object: You can object to the processing of your data under certain circumstances.

• Right to restrict processing: You can ask us to limit how we use your data.

• Right to data portability: You can request that we transfer the data you gave us to another organization or to you.
   

To exercise any of these rights, contact us at sales@qwertyltd.com or 0118 930 2222.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your data properly. More info at www.ico.org.uk.

8. International Transfers
We do not transfer your personal data outside the UK or EEA. If this changes, we will update this policy and ensure any transfers are legally compliant (e.g., through standard contractual clauses).

9. Limitation of Liability
While we take reasonable steps to protect your data, we are not responsible for unauthorized access to personal data caused by circumstances beyond our control, including but not limited to cyberattacks, hardware or software failures, and human error.

10. Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your rights, please contact us:

Qwerty Limited
14-18 The Markham Centre
Station Road
Theale
Reading
Berkshire
RG7 4PE

Email: sales@qwertyltd.com

Phone: 0118 930 2222

11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We recommend checking this page periodically. Updated versions will include a new "Effective Date" at the top of the page.